If you are logged in but cannot access the e-learning, check the following points:
- Check your email address
Make sure the email address you used to sign up for our platform is the same as the one provided to the organization offering the e-learning. Sometimes, a mismatch in email addresses can block access to the e-learning. - Do you already have an account on our platform?
If you already had an account on our platform but cannot participate, it is possible that the organization offering the e-learning registered you with a different email address. In this case, contact the organization providing the e-learning to verify that your email address is correctly registered.
By following these steps, you can often gain access to the e-learning. If the issue persists, contact the organization offering the e-learning for further assistance.