We understand that this can be frustrating. Follow the steps below to resolve the issue:
- Check your email address
Make sure you are using the correct email address you registered with for the e-learning. Check for any typos in the email address you are entering and compare it with the one you used during registration. - Have you already set a password for your account?
If you have received an email to set up a password, carefully check for any typos in both the email address and the password you are entering. Ensure that you enter the password exactly as provided. - Haven’t set a password yet?
If you haven’t set a password yet, find the email we sent you and click on the link to create a new password. This link will take you to the page where you can set up your password. - Forgot your password?
If you have forgotten your password, click on the “Forgot Password” option on the login page. Follow the instructions to set a new password and regain access to your e-learning.
Follow these steps to regain access to your account. If you need further assistance, please contact our support team for help.