I Hear an Echo

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I don’t see a picture or hear no sound

If you experience technical problems before or during the broadcast, for example with...

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The broadcast via Zoom

Is the broadcast being hosted via Zoom, or have you been invited as...

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The broadcast via Microsoft Teams

Is the broadcast being streamed via Microsoft Teams, or have you been invited...

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I Hear an Echo

An echo can occur if the broadcast is opened several times. Check if the broadcast is running in multiple windows or tabs of your browser and close the tabs or windows you are not using.

If you have another program open such as Zoom in addition to the broadcast, make sure to mute the application you are not using to avoid echoes.

If you still encounter any difficulties, please feel free to contact our support department for further assistance.

Would you rather get in touch with the team as soon as possible?