Are you having trouble asking questions or answering polls and seeing a grey box instead of the module? Try the following steps to resolve this:
- Enable cookies in your browser
The question and poll functionality requires the use of cookies. Check if cookies are enabled in your browser settings and allow them for the broadcast. - Use Google Chrome
If you are using a different browser, such as Safari or Internet Explorer, we recommend switching to Google Chrome for the best compatibility. - Refresh the page
Try refreshing the page by pressing the F5 key or using the refresh button in your browser. This can resolve temporary connection issues.
With these steps, you can use the question and poll module correctly. If you still encounter any difficulties, please feel free to contact our support department for further assistance.