The broadcast via Zoom

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I don’t see a picture or hear no sound

If you experience technical problems before or during the broadcast, for example with...

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The signal is bad, stutters or buffers a lot

When the broadcast signal is pixelated, stutters, or buffers frequently, it may be...

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The login or registration screen is frozen.

Are you experiencing issues with logging in or registering, and is the screen...

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The broadcast via Zoom

Is the broadcast being hosted via Zoom, or have you been invited as a speaker to participate on the virtual stage? In either case, you can use the Zoom software. Ensure you are using the correct version of Zoom and that it is up to date.

If you need technical support with using Zoom, you can visit the official Zoom support page: Zoom Support.

Would you rather get in touch with the team as soon as possible?